Privacy Policy

In this Privacy Policy, “we”, ‘our” and “us” refers to TED Legal Pty Ltd ABN: 50 360 539 009.

We are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and this policy outlines how we collect, use, disclose, manage and handle the personal information provided by you through this website which is located at www.tedlegal.com.au (Website).

It is important that you read this Privacy Policy.

Your privacy is important to us. We are committed to best practice privacy protection and we will do our best to protect your personal information if you share it with us. We collect personal information on our website to enable us to provide you with our services.

What is personal information?

Personal information is any information about you that identifies you or information by which your identity can be reasonably discovered. Examples are your name, address, marital status and email address. This Privacy Policy explains how we manage personal information. It also describes your rights to access and correct personal information we hold about you, and how you can make a complaint about our management of your personal information. This is in addition to our obligations of confidentiality to clients and other parties arising from sources other than the Privacy Act.

This Privacy Policy only applies to some of the personal information we manage. It only applies to personal information we manage for the purposes of or in connection with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (the AML/CTF Act).

Other personal information we manage remains excluded by applicable exemptions in the Privacy Act.

Consent

You are not obliged to disclose personal or sensitive information about yourself or your contact details when you visit our website.

By using our Website, you accept this Privacy Statement and expressly consent to our collection, use and disclosure of your Personal Information and to us using this information to assist you with your enquiry and to offer any services that may be relevant to you.

Will this Privacy Policy change?

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will be available on our website at https://tedlegal.com.au. This privacy policy was last amended on 24 June 2026.

Personal information we collect and why we collect

The personal information that we collect and hold about you, depends on your interactions with us. Generally, we will collect, use and hold personal information for the purposes of communicating.

The types of personal information we may collect includes:

Identity information: name, date of birth, gender, signature, photographic identification, offices or directorships held;
Contact information: residential and postal addresses, email addresses, telephone numbers;
Professional and business information: occupation, employer, job title, professional qualifications, business holdings and structures;
Financial information: bank account details, billing information, payment card details, tax file numbers*;
Matter-related information: information relevant to your legal matter or the legal matter of our client;
Transaction information: details of services provided to you or your organisation;
Communication records: records of correspondence and communications with you;
Website and technical data: IP address, browser type, device information, pages visited, cookies (see section 8);
Recruitment information: employment history, qualifications, references, right to work status, background check results; and
Sensitive information: including: sexual orientation, racial and ethnic origin, political beliefs, religious affiliation, criminal record, and health information.

We may be required to verify your identity and collect certain information under the AML/CTF Act when we provide designated services. Identity documents might also be required for other services such as court matters, real property transactions and asset dealings.

This includes collecting identification documents and information about the source of funds and beneficial ownership of entities.

We may collect Personal Information from you during the course of providing legal services. We are bound by legal obligations of confidentiality and legal professional privilege. We will continue to treat and protect information we receive (including any Personal Information) in accordance with these obligations.

Direct Collection

Where reasonable and practicable, we collect personal information directly from you.
This may occur when you:

engage us to provide legal services;
respond to communication with us or engage a solicitor or agent to do so;
contact us by telephone, email, post or in person;
complete forms or provide documents to us;
visit our website or use our online services; or
apply for employment with us.

Indirect Collection

We may also collect personal information about you from third parties, including:

our client(s), where we collect information in the course of providing legal services;
other parties to legal proceedings or transactions and their lawyers;
witnesses of fact, expert witnesses, health care providers and hospitals;
courts, tribunals, law enforcement and government agencies;
publicly available sources, including public registers, websites and social media;
referrers who introduce you to us or lead agencies and advertising sites;
recruitment agencies and previous employers (for job applicants); and
identity verification, commercial data brokers and background check service providers.

If you are a client, you have the option of requesting to deal with us anonymously or by using a pseudonym. However, in most cases this is not lawful nor practical for legal services. If you do not provide us with the personal information we request, we may not be able to provide you with legal services or respond to your enquiry.

We also collect website activity statistics such as number of visitors, IP addresses, pages visited, time and date of visit and where you accessed our website from, so that we can make informed decisions relating to improving our website and the service we deliver. This information is anonymous and doesn’t identify a person.

We also collect personal information about you so we are able to assist you during the course of providing legal services. We collect, hold, use and disclose personal information for the primary purpose of providing legal services to our clients, complying with regulatory and insurance obligations and operating our legal practice. We may retain this information to ensure any future communication with you is relevant.

Secondary purposes include financial management, system improvement, enforcement of our right to payment and managing the relationship between our firm and former clients once the retainer has concluded.

Collection purposes

1.1 Primary Purposes

This includes:

providing legal advice and representation to you or to our client(s);
managing client matters and files;
conducting legal research and investigations;
preparing and reviewing legal documents;
communicating with you and other parties;
billing and collecting fees, including pursuit of our rights under a Costs Agreement or retainer;
complying with our legal, professional and insurance obligations; and
administering and managing our firm.

2.2 Secondary Purpose

We may also use and disclose personal information for secondary purposes that are related to our primary purposes, including:

maintaining and developing our relationship with you;
quality assurance and improvement of our services, including training our AI models or those of our AI providers (subject to our obligations of confidentiality to you);
training and professional development;
ongoing Customer Due Diligence as required by the AML/CTF Act;
training AI or automated systems including AI development by our vendors with appropriate confidentiality safeguards in place;
enforcement of our right to payment of fees;
internal reporting and analysis; and
risk management and insurance purposes.

Cookies

Like many major websites, the Website may use “cookies” which store some information on computers accessing the Website.

Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognise a computer which has previously visited this Website and customise the Website according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used.

You should be able to configure your computer so that it disables “cookies” or does not accept them.

Third party disclosure

We may disclose information to third parties when outsourcing services, such as data storage, debt collection, bulk distribution and mailing, direct marketing, technology support services and obtaining expert help from consultants to improve our services.

We have contractual agreements with our service providers to protect your information up to the same standards as if we stored the information ourselves and to prevent them using the information we provide for any purposes than our own.

Our Website may direct you to websites operated by third parties (Linked Sites). We are not responsible for the content or practices of the Linked Sites or their privacy policies regarding the collection, storage, use and dissemination of your Personal Information. We encourage you to always read the applicable privacy statement of any Linked Site before using it.

Your personal information and confidential data is held by us subject to our duty of confidentiality under the Australian Solicitor’s Conduct Rules (“ASCR”) and any applicable undertakings or court rules. We may disclose personal information to third parties subject to those obligations and for the purposes described in this Privacy Policy, including:

to discharge our professional obligations to you or to our clients or in the reasonable execution of our instructions;
to comply with our legal obligations or in answer to a compulsory notice such as a subpoena or warrant, or to disclose information under the AML/CTF Act, Criminal Code(s), Legal Profession Act or other relevant legislation;
to barristers, mediators, expert witnesses, investigators and consultants and other legal practitioners engaged to act for you (and/or our client) or in relation to the matter;
other parties to legal proceedings or transactions as instructed, reasonably necessary or required by law;
courts, tribunals, government agencies and regulators;
our professional indemnity insurers;
a Costs Assessor in the event that an assessment is ordered or reasonably necessary.
service providers who assist us to operate our business (including IT providers, AI providers, document management providers, and marketing service providers);
related entities;
as permitted under the ASCR confidentiality exceptions; and
any person you expressly or impliedly authorise us to disclose information to.

Overseas Disclosure

We will disclose information to overseas recipients where this is reasonably necessary to progress our instructions (dealing with a company with an overseas office, for example).

We may disclose personal information to recipients located outside Australia where reasonably necessary or convenient to facilitate the purposes of collection, holding, use and disclosure of information stated in sections 2 and 5 of this policy.

The following circumstances are common examples when that may apply:
where your matter involves overseas parties or overseas proceedings;
to overseas law firms or legal practitioners engaged in a matter;
to our staff, staff of a related entity or contractors if working or travelling overseas;
to parties such as regulators and auditors who may use overseas processors or offices;
to service providers whose systems or servers are located overseas (including cloud storage, AI and IT service providers if we consider that the confidentiality arrangements that will apply to such information is sufficient); and
where you instruct or authorise us to do so.

Countries where personal information may be disclosed include: United Kingdom, United States, New Zealand

Security of Personal Information

We hold your personal information using a system designed to protect against data breaches, however like all data security systems, risks may only be mitigated but not eliminated. It is our practice to require our storage service providers to be reputable [and to seek assurances from them regarding security and confidentiality].

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal and professional obligations and to ensure that pertinent evidence remains available if reasonably required.

Required by law

There are times when we will be required by law to disclose any personal information we have about you, such as in the instance of an investigation into bankruptcy, counter-terrorism, fraud, taxation etc.

Your information

We take all reasonable steps to:

ensure that information we collect, use or disclose is accurate, complete, up-to-date and securely stored.
protect your personal information from misuse, loss and unauthorised access; however we cannot guarantee security.

You have a right to access most of your Personal Information that we hold. You can do so by making a written request to the Privacy Officer at the contact address on the Website to ask for access to your Personal Information, make a complaint concerning privacy, or if you think any of your Personal Information is inaccurate, incomplete or out of date.

We reserve the right to charge you a reasonable fee for processing your request for access to your Personal Information if that request is onerous.

Third party websites

Our website may contain links to third party websites, such as payment processors. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Failure to provide information

If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

Access

You have the right to request access to or correction of the personal information we hold about you. To make an access request, please contact our Privacy Officer.

If we refuse to correct your personal information, we will provide written reasons for the refusal and information about how you may complain.

The Privacy Act permits us to refuse access in some circumstances. If we refuse your access request, we will provide you with written reasons for the refusal (unless unreasonable to do so or we are prohibited from doing so by law) and information about how you may complain.

Enquiries and complaints

If you have a question about this policy or complaint about how we have handled your personal information, please contact our Privacy Officer. We ask that you provide details of your complaint in writing. We will acknowledge your complaint within 7 business days and investigate it promptly. We aim to resolve complaints within 30 days. If we need more time, we will keep you informed of our progress.

Privacy Officer
The Legal Director

You may also contact the relevant legal services regulator in your State or Territory.